HOTELIER BLOG
Hotels, people, and the lessons between them.
Ask most hotel department heads what GOP means, and they can explain it fairly well. Ask the same group about PTEB or the layers between GOP and EBITDA, and the room often goes quiet. This is not...
Ask a hotel manager how their property performed last month, and most will answer with a number. Occupancy was 78%. GOP was 35%. RevPAR grew 8%. These numbers feel...
Walk into any hotel management office in October or November, and you will find something that does not happen any other time of year: a particular kind of organized pressure. Department heads are in...
Of all the expenses a hotel manages, payroll is consistently the largest single line item on the operating statement. In most full-service hotels...
Almost any hotel restaurant kitchen and ask the chef how the food is doing, and the answer will almost always be about taste, presentation, guest...
Walk into any hotel performance review meeting, and within the first few minutes, three numbers will almost certainly come up. They will be compared against last month, last year, and the competition...