HOSPITALITY PROFESSIONAL HUMAN CONNECTION ENTHUSIAST
25 years in hospitality as Corp.General Manager, Consultant, Trainer of the people and business. Turning experience into better places, stronger teams and meaningful connections.
Two Worlds The Same Person
Hospitality taught me how to run businesses. Life taught me that businesses are ultimately built around people. These two sides aren't separate. They are the same perspective, applied in different rooms.
The Professional
Stepped from the floor to Corporate General Manager across two decades in luxury resorts, 5-star hotels and cruise lines, now leading multiple properties as a corporate GM and consultant. I help hospitality businesses grow operationally, financially, and humanly.
See My Professional Work ↗The Human
Outside the boardroom, I talk about something equally complex: human relationships and genuine connection. After managing hundreds of people across cultures and countries, I've learned that business is always, ultimately, about people.
Explore This Side of Me ↗Beyond hospitality
My Analytics Work
I also work beyond the hotel industry as a data analyst no matter the sector, as long as there's a proper data source. Data never lies, until it's wrongly manipulated. Here's a snapshot of projects I've worked on, from small scale to large companies.
Tech E-Commerce Analytics
An analysis based on 252K datasets, examining a gadget shop's e-commerce performance across sales made throughout Indonesia's islands.
Health Care Business Analytics
Derived and analyzed data from 1 million outpatient chronic disease records to improve the service efficiency of a healthcare facility.
Beauty Shop Analytics
Overviewing the performance of a skincare business from a 100K sales dataset, to minimize guesswork toward their business intelligence.
Tools of the trade