There is an old joke among hoteliers that goes something like this: a General Manager is the only person in the building who can be blamed for a broken air conditioner, a bad review, a staff resignation, a slow elevator, and a disappointing breakfast buffet, all in the same day, sometimes all before lunch. It…
Ask a hotel manager how their property performed last month, and most will answer with a number. Occupancy was 78%. GOP was 35%. RevPAR grew 8%. These numbers feel meaningful in isolation, but they answer only half the question that matters. The real question is not simply how the property performed, but how it performed…
Hotels. Data. People. Ideas. Different fields, same principle: understand what is really happening, then make it better.
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Based in Bali.
Working across hospitality & data.
