TIME TELLS

THE STORY & JOURNEY

MORE SIDES OF ME

From a restaurant floor in Nusa Dua to the boardrooms of Bali Expat’s Corporate, From the Atlantic Ocean to the Indian Ocean. This is the journey that shaped everything I do. Dedicated 25 years working and running hotels taught me one thing business has always been about people.

2000 - 2003
My raw version
Sanur Beach Hotel - Daily Worker Various Dept ( F&B | HK )

While still on school i was taking challenge of hotel's job and been assigned in various postition like assistant waiter and assistant room boy, i one of prestigious premises in Sanur.

2002 - 2003
Where It Started
Hilton Bali - Assistant Waiter (F&B)

Started from the ground up at one of Bali's most established luxury properties. Mastered the fundamentals of fine dining service, guest communication, and hospitality standards that would shape the next 25 years.

2003 - 2005
Get Something Different
Nusa Dua Beach Hotel & Spa - Room Boy & Laundry ( HK)

Expanded hands-on experience across the housekeeping department at a 5-star beach resort. Developed a deep
understanding of hotel room operations, quality standards,
and the behind-the-scenes discipline that defines world-class guest experiences.

2005 - 2006
Travel Life
BaliAge Travelnet - Tour Assistant & Travel Organizer ( TA)

Stepped into the travel and tourism sector, gaining first-hand exposure to guest experience design beyond hotel walls. Managed travel programs, flight and accommodation arrangements, dining experiences, and handled accounts receivable and payable.

2006 - 2007
Back to Hotel
Aston Inn Tuban - Front Desk Agent (FO)

First pre-opening experience joining the team before
day one and helping build operational foundations from scratch. Managed daily front desk operations, guest check-in and check-out procedures, and delivered personalized stay experiences using the VHP property management system.

2007 - 2014
Get Chance Overseas
Cruise Lines - Restaurant Waiter | Restaurant Leader

Seven years at sea across two prestigious cruise lines  in (UK) and  (USA). Rose from assistant waiter to restaurant section leader through top-scoring guest satisfaction results.

Seven years of ocean. Seven years of people.
Everything that came after was shaped here.

Jan 2015 - Dec 2015
1st Senior Management
Hanging Garden Ubud - F&B Manager (FB)

Led the Food & Beverage division through a critical
transition period at one of Bali's most celebrated luxury resorts  the 7-star award-winning Hanging Gardens.

Expanded the F&B outlets, developed new menu concepts, and achieved the highest F&B revenue in the resort's

10-year history. Maintained F&B cost of sales at 34% against a 36–37% target, and achieved a 42% F&B sales coefficient from total hotel revenue.

Dec 2015 - Mar 2017
Love to lead more team
BITDEC Bali Development & Education Center - Operations Manager ( A&G)

Took full pre-opening leadership of this hospitality education and development center in Tabanan, restructuring the entire operational organization from the ground up.

Delivered the full opening ahead of the 18-month target completing in just 12 months. Managed 3 practical labs, 2 cafes, 3 meeting rooms, and a 2,000-pax auditorium.
Increased GOP to 35% and maintained combined departmental
cost of sales at 31% against a 35% target.

Apr 2017 - Sept 2018
Expanded Seniority
Royal Tulip Springhill Resort - F&B Manager (F&B)

Pre-opening leader for the entire Food & Beverage division
of this 5-star resort in Jimbaran. Built 4 dining outlets with 7 distinct food concepts and a combined seating capacity of 250+ from scratch.

Developed all menus alongside the Executive Chef, signed 10+ DMC contracts for F&B revenue generation, and maintained F&B cost of sales at 35% yearly.

Sept 2018 - Apr 2020
Build My own company
Hamaya Hospitality Management - Corp. General Manager (A&G | Business Development)

Managed daily operations across 1 running resort and 3 ongoing development projects with a combined portfolio of 100+ rooms. Oversaw all aspects of hotel management including budgeting, 3-year financial projections, revenue management, human capital, and SOP development.

Increased monthly GOP to 37% - 5% above the previous management's results while maintaining PTEB at 16% with a lean staffing ratio of 1:0.6.

Apr 2020 - Dec 2025
Love to Teach people
Classotel.com - Founder & Director ( A&G | Education Business)

Founded Classotel, an independent hotel management and training consulting firm based in Bali. Providing hands-on consulting services across hotel operations, financial performance, pre-opening setup, and management training programs.

Built to give back to the industry through practical, experience-based guidance not
textbook theory.

Apr 2023 - Present
Back to Corporate
Wanderlands Group - Corp.General Manager (A&G)

Currently serving as Corporate General Manager at Wanderlands Expat Management Group, Ubud overseeing a
portfolio of properties across all operational and administrative functions. Responsible for strategy,
budgeting, P&L, quality standards, owner relations,  and corporate team development. Continuing to build, train, and lead  one property at a time.

I KEEP LEARNING AND KEEP MOVING

CREDENTIALS

THE PAPER TRAIL

Certified Hotel Management Analyst (CHMA)

Hotel Consultant Indonesia | March 2022
Credential ID: 0167936711
Knowledge Coverage:
Hotel general Administrative, Rooms Analytics,
Revenue Management,F&B Analytics, Budgeting,
Hotel Financial Reports, Sales & Marketing Fundamentals,
Hotel competitor analysis.

Hotel Consultant Indonesia | February 2022
Credential ID: 0187762899
Knowledge Coverage:
Hotel Benchmarking, Department Budgeting & Profitability.
Pre-Opening Budgeting, 5-Year Projections,
F&B Costing & Menu Engineering.

Hotel Consultant Indonesia | January 2023
Credential ID: 987538922
Knowledge Coverage:
Feasibility study with techno economic method.
Build hotel from ground zero
Pre-Opening hotel setup

Trainer ID : HCI002
Subject I trained people:

1. Hotel Manager Essential Skill-Set.
2. Food and Beverage Manager Skill-Set.
3. Fundamental of Sales and Marketing.
4. Pre-Opening Administrative and Technical Skill.
5. Hotel Manager Business Presentation.
6.Customer Service Excellence for hotel and any industry.
7. Food and Beverage Costing, Analytics and Menu Engineering.
8. Hotel Market and Competitor Analytics.
9. Hotel and Restaurant Cost Control.
10. Determination of Hotel Room Rates.
11. Hotel Project and Management Feasibility Study.

Click to see my credential

THE HUMAN SIDE

Beyond The Meeting Room

The Version behind the professional.

Outside the world of hotels and boardrooms, I am at my core  a simple guy who loves people. Energetic. Organised. Curious about almost everything. The kind of person who finds as much joy in a deep conversation with a stranger as in closing a complex consulting deal. I read to understand the world. I travel to experience it. I explore nature to reset. I follow technology because the future fascinates me.

But the one thread that runs through everything  from managing hotel teams to recording TikTok videos at midnight  is human connection.

“The quality of our relationships determines the quality of our lives.” That’s not something I read somewhere. That’s something I felt.

Energetic

High energy, always moving forward.

Organized

Systems thinker, detail oriented.

People

Genuinely loves making connections.

Curious

Always learning, never satisfied with surface.

WHAT I’M DOING WHEN I’M NOT WORKING

Reading

Traveling

Making Content

Tech and Design

Let's Connect

About your hotel business, a Consulting opportunity, content collaboration, or just connecting as humans my door is always open.

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